Privacy Policy

Abbey Motor Group is the trading name of a group of companies operated by A Toyota Holdings Limited and its subsidiaries as defined in section 477 of the Companies Act 2006 (“we”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practises regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is:

Abbey (Holmethorpe) Ltd trading as Abbey Motor Group of 7 Holmethorpe Avenue, Holmethorpe Industrial Estate, Redhill, Surrey RH1 2NB.

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site Abbey Citroen, Abbey Toyota and Abbey Motor Group. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site
• If you contact us, we may keep a record of that correspondence, this may include: Name and job title, Contact information including email address, demographic information such as postcode, preferences and interests
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
• Details of transactions you carry out through our site and of the fulfilment of your orders

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:-

• Internal record keeping
• To carry out our obligations arising from any contracts entered into between you and us
• To provide you with information, products or services that you request from us
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in paper format.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

You can also exercise your right at any time by contacting us at Abbey Motor Group, Shaws Corner, Redhill, Surrey RH1 6AU or info@abbeyredhill.citroen.co.uk

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites which are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

We may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site’s operation. We will not collect personal data about you using cookies outside of this purpose.

If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small fee to meet our costs in providing you with details of the information we hold about you.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail

Questions, comments and requests regarding this privacy policy should be addressed to Abbey Motor Group, 7 Holmethorpe Avenue, Holmethorpe Industrial Estate, Redhill, Surrey RH1 2NB or info@abbeyredhill.citroen.co.uk